We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned maintenance period, selected banking services will be unavailable on CIMB Clicks and CIMB OCTO App.

General Maintenance

From To Services Under Maintenance
Daily
(11:58pm)
next day
(12:02am)
Daily General Maintenance
Daily
(11:00pm - 11:59pm)
CIMB OCTO - Bill Payment service
Daily
(11:45pm)
next day
(12:45am)
Tabung Haji services
11 Apr 26
(12:00am)
11 Apr 26
(5:00am)
CIMB OCTO
16 Apr 26
(12:00am)
16 Apr 26
(5:00am)
CIMB OCTO
18 Apr 26
(12:00am)
18 Apr 26
(5:00am)
CIMB Clicks, CIMB OCTO

Transfer, Bill Payment & Prepaid Top Up services

From To Services Under Maintenance
28 Mar 26
(12:00am)
28 Mar 26
(8:00am)
Debit Card - In-Store & Online Purchases
29 Mar 26
(12:00am)
29 Mar 26
(4:00am)
SpeedSend
29 Mar 26
(2:00am)
29 Mar 26
(6:00am)
FPX (Clicks Web)
5 Apr 26
(12:00am)
5 Apr 26
(6:00am)
FPX (Clicks Web)
6 Apr 26
(12:00am)
6 Apr 26
(5:00am)
FPX (Clicks Web)
7 Apr 26
(12:00am)
7 Apr 26
(5:00am)
FPX (Clicks Web)
10 Apr 26
(2:00am)
10 Apr 26
(4:00am)
JomPAY (Clicks Web, CIMB OCTO)
10 Apr 26
(2:00am)
10 Apr 26
(4:00am)
FPX (Clicks Web)
13 Apr 26
(12:00am)
13 Apr 26
(5:00am)
FPX (Clicks Web)
14 Apr 26
(12:00am)
14 Apr 26
(5:00am)
JomPAY (Clicks Web)
15 Apr 26
(12:00am)
15 Apr 26
(5:00am)
JomPAY (Clicks Web)
16 Apr 26
(12:00am)
16 Apr 26
(5:00am)
FPX (Clicks Web)
17 Apr 26
(2:00am)
17 Apr 26
(4:00am)
JomPAY (Clicks Web, CIMB OCTO)
17 Apr 26
(2:00am)
17 Apr 26
(4:00am)
FPX (Clicks Web)
17 Apr 26
(4:30am)
17 Apr 26
(5:00am)
FPX (Clicks Web)
18 Apr 26
(12:00am)
18 Apr 26
(5:00am)
FPX (Clicks Web)

Other Services

From To Services Under Maintenance
Daily
(4:55pm - 5:05pm)
e-Gold Investment Account (eGIA):
  • Gold Account Opening
  • Buy Gold
  • Sell Gold
27 Mar 26
(8:00pm)
28 Mar 26
(12:00am)
e-invoice services (Clicks Web, CIMB OCTO)
27 Mar 26
(11:00pm)
28 Mar 26
(3:00am)
Tabung Haji services (Clicks Web, CIMB OCTO)
28 Mar 26
(12:00am)
28 Mar 26
(5:00am)
MyWealth services (Clicks Web, CIMB OCTO)
28 Mar 26
(12:00am)
28 Mar 26
(12:00pm)
CashLite application and Update address function in CIMB Clicks
7 Apr 26
(2:00am)
7 Apr 26
(7:30am)
CIMB Clicks web:
  • Credit Card Account summary
  • Credit Card Account Inquiry
  • Credit Card application
  • Credit Card application status
  • CashLite application
  • Pay Loan & Card (Own Card payment & 3rd Party Card payment)
  • Link/Delink Credit Card account
  • Pin Change/Request
  • Prepaid reload via Credit Card

CIMB Octo App:
  • All Credit Card related services will be impacted
  • Card Control (Card Activation, Contactless Payment (sharing between Debit Card and Credit Card), Freeze/Unfreeze Credit Card, Overseas Spending & Withdrawal and Reset Card Pin)
10 Apr 26
(2:00am)
10 Apr 26
(7:30am)
CIMB Clicks web:
  • Credit Card Account summary
  • Credit Card Account Inquiry
  • Credit Card application
  • Credit Card application status
  • CashLite application
  • Pay Loan & Card (Own Card payment & 3rd Party Card payment)
  • Link/Delink Credit Card account
  • Pin Change/Request
  • Prepaid reload via Credit Card

CIMB Octo App:
  • All Credit Card related services will be impacted
  • Card Control (Card Activation, Contactless Payment (sharing between Debit Card and Credit Card), Freeze/Unfreeze Credit Card, Overseas Spending & Withdrawal and Reset Card Pin)
2 Dec 25 Until further notice Online Registration with Loan/Financing Account via CIMB Clicks Web is temporarily unavailable
25 May 25 Until further notice Mailbox service in CIMB OCTO App
1 Jan 25 Until further notice ASNB Subscription to Third Party (New and Favourite)
22 Oct 24 Until further notice SpeedSend cash collection to Indonesia
6 Jan 23
(5:30pm)
Until further notice Foreign Telegraphic Transfer remittance of Pakistan Rupee to Pakistan
1 July 23 Until further notice Tabung Haji Linkage function in CIMB Clicks
8 Nov 23 Until further notice Digi & Celcom Prepaid Reload via Credit/Debit Card. Alternatively, you could use Current/Savings Account to perform top up.
7 Dec 23 Until further notice Cross-Border Fund Transfer service in CIMB OCTO App
15 Dec 23 Until further notice Fomema Sdn Bhd biller is temporarily unavailable
Effective 16 Nov 24 Structure Investment product will no longer be available for Online Registration and Forgot User ID & Password on CIMB Clicks Web.
Effective 7 March 25 Notice of Discontinuation: The SME Loan product is temporarily unavailable.

Visit: http://www.cimb.com.my/smefinancing to view our other products that may be suitable for your needs.