We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned maintenance period, selected banking services will be unavailable on CIMB Clicks and CIMB OCTO App.
General Maintenance
| From | To | Services Under Maintenance |
|---|---|---|
| Daily (11:58pm) |
next day (12:02am) |
Daily General Maintenance |
| Daily (11:45pm) |
next day (12:45am) |
Tabung Haji services |
| Every 5th & 14th (1:00am - 8:00am) |
eStatement Viewing | |
| 15 Feb 25 (12:00am) |
15 Feb 25 (5:00am) |
CIMB Clicks, CIMB OCTO |
| 17 Feb 25 (12:00am) |
17 Feb 25 (5:00am) |
CIMB Clicks, CIMB OCTO |
| 20 Feb 25 (12:00am) |
20 Feb 25 (5:00am) |
CIMB Clicks, CIMB OCTO |
Transfer, Bill Payment & Prepaid Top Up services
| From | To | Services Under Maintenance |
|---|---|---|
| 12 Feb 25 (12:00am) |
12 Feb 25 (5:00am) |
FPX services |
| 14 Feb 25 (4:30am) |
14 Feb 25 (5:00am) |
FPX services |
| 15 Feb 25 (12:30am) |
15 Feb 25 (2:00am) |
One-Time-Password (OTP) SMS for selected services |
| 18 Feb 25 (2:00am) |
18 Feb 25 (2:15am) |
JomPAY |
| 20 Feb 25 (12:00am) |
20 Feb 25 (5:00am) |
FPX services |
| 21 Feb 25 (12:00am) |
21 Feb 25 (5:00am) |
FPX services |
Other Services
| From | To | Services Under Maintenance |
|---|---|---|
| Daily (4:55pm - 5:05pm) |
e-Gold Investment Account (eGIA):
|
|
| 26 Jan 25 (12:00am) |
26 Jan 25 (5:00am) |
eStatement services |
| 1 Jan 25 | Until further notice | ASNB Subscription to Third Party (New and Favourite) |
| 30 Apr 21 | Until further notice | SpeedSend credit to account & cash collection to Pakistan and Myanmar |
| 6 Jan 23 (5:30pm) |
Until further notice | Foreign Telegraphic Transfer remittance of Pakistan Rupee to Pakistan |
| 1 July 23 | Until further notice | Tabung Haji Linkage function in CIMB Clicks |
| 8 Nov 23 | Until further notice | Digi & Celcom Prepaid Reload via Credit/Debit Card. Alternatively, you could use Current/Savings Account to perform top up. |
| 7 Dec 23 | Until further notice | Cross-Border Fund Transfer service in CIMB OCTO App |
| 15 Dec 23 | Until further notice | Fomema Sdn Bhd biller is temporarily unavailable |
| 22 Oct 24 | Until further notice | SpeedSend cash collection to Indonesia |
| Effective 29 August 24 | Money transfer to Nepal via SpeedSend will no longer be available. | |
| Effective 7 Jun 24 | Discontinuation of SpeedSend payout to Bangladesh. Alternatively, customer may send money to Bangladesh via Foreign Telegraphic Transfer. | |
| Effective 16 Nov 24 | Structure Investment product will no longer be available for Online Registration and Forgot User ID & Password on CIMB Clicks Web. | |